Shipping policy

Thank you for shopping with Kayla Michelle Beauty!

Processing Time

Orders are processed within 2–5 business days (excluding weekends and holidays). During product launches, pre-orders, or sales events, processing times may be longer.

Shipping

At this time, we only ship within the United States.

Shipping rates and estimated delivery times are calculated at checkout based on your location and selected shipping method.

Order Tracking

Once your order has shipped, you will receive a confirmation email with tracking information so you can monitor your package.

Shipping Delays

While we strive to deliver orders promptly, Kayla Michelle Beauty is not responsible for delays caused by shipping carriers, weather conditions, holidays, or other circumstances beyond our control.

Incorrect Shipping Information

Please ensure your shipping address is correct before placing your order. We are not responsible for orders shipped to an incorrect address provided by the customer.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us within 7 days of delivery. We will work with the shipping carrier to help resolve the issue; however, Kayla Michelle Beauty is not responsible for packages lost or damaged after they have been accepted by the carrier.

Pre-Orders

Items purchased during a pre-order will ship on or around the estimated shipping date listed on the product page. If your order contains both pre-order and in-stock items, your order may ship together once all items are available unless otherwise stated.